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Frequently Asked Question!
You do not need an account to shop at Palm Dates. However, you will be able to enjoy a host of additional benefits if you register with us, such as:
- Reviewing your past purchases.
- Adding products to your Wish List and emailing items to friends for their reference.
- Previewing new collections and receiving emails about our latest news.
- Saving your address and card details for a faster shopping experience when you visit us next time.
- Tracking your order status, including cancellation requests.
- Creating a delivery address book to make gifting easier.
Custom Sweets are designed to meet your specifications. We do our best to make sure the color and design match your theme whether it be for a wedding, bridal shower, or birthday. Simply Emial us at info@palmdate.nl and we will contact you in 48 hours.
We apologise for the inconvenience and will rectify the matter. Please share photographs of the received order along with your order number to customercare@palmdates.nl
Your order is guaranteed to arrive in perfect condition at the specified shipping address provided. In case of any other queries or requests not listed above, kindly contact our customer care team at email customercare@pakmdates.nl. And We would be happy to assist you.
Once an order has been placed, it cannot be changed. However, if your order has not yet been processed and you contact info@palmdates.com to request for a modification, we can cancel your order free of charge. You are then able to place a new order.
If you are facing difficulties placing an order online, you can reach our customer care email info@palmdates.nl for further assistance.
Palm Dates priority shipping to deliver your order within 2-3 working days. please It is busy because of the lockdown and many online orders for Christmas. Your delivery could be delayed with a day